TERMS & CONDITIONS
1. Introduction
These Terms & Conditions govern the use of this website and the supply of services and products by Total Hydraulic Solutions Ltd (“THS”, “we”, “us”, “our”). By accessing or using this website, requesting a quote, or engaging our services, you agree to be bound by these Terms & Conditions.
2. Definitions
Client / Customer (“you”, “your”) – Any person or business requesting or receiving services or products from THS.
Services – Includes but is not limited to hydraulic repairs, diagnostics, installations, maintenance, breakdown support, machining, and related engineering services.
Products – Hydraulic components, systems, suppression and lubrication systems, hoses, fittings, and related parts supplied by THS.
3. Scope of Services
3.1 THS will provide services and products as agreed in a separate written contract or quote.
3.2 Service specifics, timelines, deliverables, and pricing will be confirmed in writing prior to commencement.
4. Quotations and Orders
4.1 All quotations provided by THS are valid for [insert number] days unless otherwise stated.
4.2 Quotes are non-binding until accepted in writing by the Client and confirmed by THS.
4.3 A contract between THS and the Client is formed only upon receipt of a signed quote or engagement letter.
5. Pricing and Payment
5.1 Prices are exclusive of GST unless stated otherwise.
5.2 Invoices are due within [e.g., 14] days from the invoice date unless otherwise agreed.
5.3 Late payments may incur interest at [insert %] per month.
6. Client Responsibilities
6.1 The Client must provide accurate information necessary for THS to perform work.
6.2 The Client must ensure all site access, power, safety, and relevant permissions are in place.
7. Intellectual Property
7.1 All content on this website — including branding, text, graphics, and images — remains the property of THS and may not be copied, reproduced, or used without prior written consent.
8. Limitation of Liability
8.1 To the maximum extent permitted by NZ law, THS excludes liability for indirect, consequential, special or punitive damages.
8.2 THS’s total liability for any claim shall not exceed the total amount paid by you for the affected service or product.
9. Warranty
9.1 THS will perform services with reasonable skill and care.
9.2 Product warranties, where applicable, are subject to the manufacturer’s terms and conditions.
10. Website Use
10.1 You may use this website for lawful purposes only.
10.2 You agree not to upload viruses, spam, malware, infringe intellectual property rights, or otherwise violate local laws.
11. Changes and Updates
THS may revise these Terms at any time. Updated terms take effect once posted on the website, and your continued use constitutes acceptance.
12. Governing Law
These Terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of NZ courts.
